Privacy Statement

Last Updated: November 2024

1. Introduction

Save My DSE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials
• School and grade information
• Subject preferences
• Profile information

2.2 Usage Data

We automatically collect information about how you use the Platform, including:

• Pages visited and time spent on pages
• Study materials accessed
• Practice questions attempted
• Progress and performance data
• Device information and browser type
• IP address and location data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your registration and manage your account
• Personalize your learning experience
• Track your progress and performance
• Send you notifications and updates
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Platform is designed for students preparing for the Hong Kong DSE examination. We take special care to protect the privacy of minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

11. Changes to This Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Statement, please contact us through the Platform's contact features or support system.